Written Statement of Services Consultation

Bridgewater Housing Association’s Written Statement of Service is now out for consultation until 30th September. This policy explains the standards and responsibilities of our property factoring service, including how we manage common repairs, maintenance, financial arrangements, and communication with homeowners. The document ensures compliance with the Property Factors (Scotland) Act 2011 and provides transparency on the services we deliver. We welcome feedback from homeowners before the policy is finalised. To share your views, please contact us at admin@bridgewaterha.org.uk or call 0141 812 2237.