Freedom of Information (FOI)
The Freedom of Information (Scotland) Act 2002 (the Act) requires Scottish public authorities and Housing Associations (from 11 November 2019) to adopt and maintain a Guide to Information which complies with the Scottish Information Commissioner’s Model Publication Scheme, and publish information in accordance with that scheme.
In addition to this duty to publish, organisations must respond to the requests for information they receive, and help people who want to access information.
Alongside the Act, the Environmental Information (Scotland) Regulations 2004 (the EIRs) provide a separate right of access to the environmental information that we hold.
To make it easier for you to find out about us, and the services we offer, we’ve included – in the section below – some important files. These files provide information about a number of things.
To help you find the document, or piece of information, you’re looking for, please refer to our guide to information document. Click the blue button below to view the document. If you have any questions, requests, or would like to make a complaint, please visit the form at the top right hand side of this page.
Freedom of Information Browser
Press the folders below to view our Freedom of Information documents.
- Board Minutes
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FOI - File Browser
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Class 1 - About Bridgewater
- About Governing Body
- About Staff
- Description of who we are
- Governance Documents and Corporate Policies
- Information relation to Freedom of Information
- Key Partnerships
- Location and opening arrangements
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Relationship with Regulators
- 5.1 assurance statement App 1
- 5.2 assurance statement App 2
- 5.3 assurance statement App 3
- 5.4 assurance statement App 4
- Assurance Statement Combined
- Assurance-Statement-Combined
- Engagement-Plan
- External Auditors - Audit Planning Letter 2019
- External Auditors - Terms of Business 2019
- Internal Auditors - Wylie Biset - Audit Needs Assessment
- Landlord Performance.url
- Letter of Engagement Wylie Bisset - Internal Auditor
- Statistical Information.url
- bridgewater_report_web2
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Class 2 - How we deliver functions and services
- How to use our services
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Policies and Procedures
- 2020-Antisocial-Behaviour-Policy
- 9.-Equality-diversity-and-inclusion-policy
- ASBESTOS MANAGEMENT PLAN - MAY 2015 BHA
- Adverse Weather
- Adverse Weather
- Arrears Policy 2012
- Arrears Policy 2012
- Asset-Management-Strategy-2015-2018
- Community Participation Policy 2015
- Community Participation Policy 2015
- Community Participation Strategy 2015
- Community Participation Strategy 2015
- Customer-Service-Commitments
- Data Protection Policy
- Estate Management Policy 08 [0001] [0001]
- Framework-of-Governance
- Health & Safety Policy Statement
- Income-Rent-Arrears-Debt-Management-Policy-28.04.21
- Lettings Plan 2018.19
- Lettings Plan 2018.19
- Neighbour Disputes & Antisocial Behaviour Policy 2008 Amended 14.12.16
- Neighbour Disputes & Antisocial Behaviour Policy 2008 Amended 14.12.16
- REPAIRS POLICY
- Renfrewshire-Common-Housing-Allocation-Policy-May-19
- Rent Policy 2017 FINAL
- TP-STRATEGY-2009
- Updated Lettings Plan 2018.19 May 18
- Updated Lettings Plan 2018.19 May 18
- Water systems and legionella management policy Oct 19
- Water systems and legionella management policy Oct 19
- Welfare Reform and Mitigation Strategy 2015
- Welfare Reform and Mitigation Strategy 2015
- Thumbs
- Class 3 - How we take decisions and what we have decided
- Class 4 - What we spend and how we spend it
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Class 5 - How we manage our resources
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Human Resources
- BHA Professional Subscriptions
- BHA Professional Subscriptions
- BHA-Professional-Subscriptions-21-22
- BHA-Professional-Subscriptions-21-22
- Data Retention Schedule
- Disciplinary
- Disciplinary
- EVH Salaries 2021
- EVH-Grading-Guidelines-April-2018
- Grievance
- Grievance
- Recruitment & Selection
- Recruitment-Selection
- Staffing Structure MAIN
- Training & Development
- Training & Development
- folder
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Information Resources
- Physical Resources
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Human Resources
- Class 6 - How we procure goods and services from external providers
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Class 7 - How we are performing
- 2019 Tenant Sat Info Final
- 8.1 complaints report quarter 1 2019-20 April to June 19
- 8.1 complaints report quarter 1 2019-20 April to June 19
- 9. complaints report quarter 2 - July to September 19 - visual report
- 9. complaints report quarter 2 - July to September 19 - visual report
- ARC-report-December-2020
- About Us.url
- Annual Report on the Charter 2018.19 Final
- Complaint Quarter 2 - July to September 2021
- Complaint report quarter 2 - July to September 2021 - visual report
- Complaint report quarter 2 - July to September 2021 - visual report
- Complaints Handling Procedure October 12
- Complaints Handling Procedure October 12
- Complaints Quarter 1 - 2019-20 April to June 19
- Complaints Quarter 2 - July to September 19
- Complaints Quarter 3 - Oct to Dec 21
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Complaints Reports
- Complaints-Form-LPM
- Complaints-Form
- Complaints-Handling-Procedure March 21
- Complaints-Leaflet
- Performance-Standards
- Statistical Information.url
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Class 8 - Commercial Publications - Not Applicable
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Class 9 - Our Open Data - Not Applicable
- Customer Service Commitments
- Framework of Governance
- Guide-to-Information
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Class 1 - About Bridgewater
- Newsletters