Bridgewater Housing Association Ltd

Understanding Your Priority Group


Understanding Your Priority Group

This leaflet gives you some general information on how we allocate our houses, and what your housing priority means for your prospect of being re-housed with us.

Your Housing Application

We know that once your application has been assessed you are keen to find out when you might be made an offer of housing.

This can be difficult to predict as it depends on a range of factors. These include:

  1. Your priority for housing – if it’s critical (Priority A+ or A), high (Priority B+ or B), moderate (Priority C+ or C). If you have no housing need you will be placed in group D or 5 if you are a BHA tenant.
  2. The size and type of house you need – the number of these properties that we have in our ownership (it could be only a few or it could be many)
  3. The demand for the size and type of property you want  – the number of  applicants who are on the same list as you, and the level of their priority –  which could be higher than your own, or they could have the same priority as you, but applied to us for housing before you did. For example, if you have recently applied to us for housing and have a Priority B for a 2 bedroom house, around 9 applicants will be on the list ahead of you.
  4. The turnover of the property you want – how often these become available for re-let. Some larger properties and bungalows for disabled persons rarely become available for re-let. For instance we only re-let one 4 bedroom property in 2021-22.

Our Housing List

We have many more applicants on our housing list than the housing that is available to let, and the demand for all of our house types far outstrips the turnover of our empty properties. Some people may be waiting for a long time before we can offer them a house, and unfortunately we will be unable to re-house the majority of people who want to be re-housed by us. Our staff aim to give applicants realistic advice about the likelihood of being re-housed based on the choices that applicants make. We also provide information on opportunities to find housing with other local providers.

Turnover of our Empty Properties

During 2021-22, we re-let 88 properties.  This means that out of a housing list of around  696 applicants, only 88 people got a house from us.  The lets we had were made up as follows:

46 from our General Housing list.

17 from our Sheltered Housing list This is housing for older people generally over the age of 60 who need  some support to live at home.

28 from our Extra Care list (Extra care housing is very sheltered housing with the provision of additional care and support services. It is generally open to applicants aged 65 or over.

The table below tells you the level of priority that people generally needed to be successful in getting a house during 21-22. This will help you make a comparison with your own priority however, it is important to remember that unless you have a high priority, there could be many people ahead of you on the list.

General Needs

House TypeHighest PriorityLowest  Priority
1bedroom flat3A3C+
1 bedroom flat (ground floor access – mobility applicants only)2B+2B
2 bedroom  flat 3A+3C+
2 bedroom house3A+3C+/4C
3 bedroom house3A+4A
4 bedroom house 3A+3A+
1 bedroom bungalow (ground floor access – mobility applicants only)2B+2B
1 bed sheltered flatSA+SD
2 bed sheltered flatSC+SC+

Allocating an Empty Property – Target Lets per Year

We allocate housing by setting annual targets for each of the 5 Priority Groups.

The table below shows the targets are a percentage of the overall lets in the year and show the lets we aim to give to each group. During 2021-22 our targets were:

Priority Groups


2 3          4         5




Statutory Homeless








All Applicants with no housing need
In addition to this, we aim to let 5% of properties to ‘Supported Living’ applicants, who are people who need support to live in the community.

When a property becomes available for re-let, we will first of all check if it is suitable for someone with mobility needs. This is to ensure that we make best use of our purpose built, adapted and level access properties.

To understand what the targets mean to you, we’ll use the following example. If you are in Group 3, we aim to let 30% of the general needs properties to your list. This is 30% of the total general needs lets, which is approximately 20 lets overall to the group. This is across all of the sizes and house types which people in Group 3 have asked for.

Properties Available for Re-let

The lets we make in a year are driven by the empty houses which become available for re-let, and this can vary from year to year.

The table below gives a breakdown of the types of properties which became available for re-let during 2021/22, and the number of re-lets that were achieved. This will let you see what the turnover is like for the property you want, although this can vary from year to year.















Flat 01311N/AN/A24
Amenity FlatN/AN/A0N/AN/A0
House N/AN/A96015
Split level houseN/AN/A0202
Bungalow N/A30N/AN/A3
Sheltered BungalowN/AN/A0N/AN/A0
Sheltered FlatN/A151N/AN/A16
Extra Care FlatN/A252N/AN/A27
Total Re-lets056238188

What This Means for You


As you can see, a lot of factors require to be taken into account when we allocate a house. We hope that this information note has been useful in helping you understand more about your priority for housing with us, and your prospects of being re-housed.

Customer Portal

Thank you for your interest in our customer portal. Whilst its not quite ready yet, our portal is coming soon. If you’d like to be involved in testing it out, please register your interest below.

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