Maintaining Your Home


Condensation often becomes a particular problem in peoples’ homes during the colder months of the year. A lot of water vapour is created when people take baths or showers, when they cook and even when they sleep. The water vapour tends to settle on cold surfaces in the form of condensation. Some types of heaters like portable gas or paraffin heaters also create a lot of moisture when they are being used. This is one of the reasons why we don’t allow them to be used. The most effective way to get rid of this water vapour is by ventilating homes properly. A good airing of your home first thing in the morning can be a big help. Controlling steam that is created in kitchens and bathrooms is also important. Keeping doors closed until steam has been let out through either an open window or via an extractor fan helps to stop moisture moving from room to room. If you would like more information, or if you think that your home is badly affected by condensation, please contact one of the Association’s technical staff for further advice.

Gas Central Heating and Boilers

We have a maintenance contract in place which covers your gas central heating. This contract includes an annual service and any repairs that are required. Please note that it is important you allow us access to your home for the annual servicing of your gas boiler. We will try to be as flexible as possible in arranging the servicing to be done at a time that will be convenient to you, however as we have a legal obligation to carry out an annual gas service we will, if necessary, take legal action to gain access to undertake this work.

Health and Safety Information

We want you, and anyone who lives with you or who visits you, to be safe in your home. We would offer the following safety advice:

  • You are advised to carefully watch young children and pets near windows.
  • Do not tamper with the electrics. If you have any electrical problems report them to the Association as soon as possible.
  • If you smell gas contact Transco immediately on 0800 111 999.
  • You should test your smoke detector weekly, to ensure it is working correctly. Should the smoke alarm activate when there is no fire, please do not touch it. Contact the Association to have it inspected.
  • Prepare and practice a fire escape plan – your local fire service can provide you with relevant advice in this regard.