Get Involved


We are committed to providing high-quality homes and services. To help us achieve this, we need our customers and service users to be involved to influence and shape the future of the Association. No matter how big or small your involvement is, it helps us continually improve our services for you.

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Customer Feedback

The easiest way to get involved is to give us feedback. Let us know how we are doing through our satisfaction surveys, consultation requests, and complaints and compliments.



We have a consultation register, where we ask people to give us feedback on specific work we are doing. We will ask throughout the year for feedback on various things and you can contribute as little or as much as you want. Great for those who like to make a real impact but do not have a lot of time to spare. Look out for updates in our newsletter and news pages for these opportunities.


Association Membership           

Members of the Association can attend our Annual General Meeting (AGM). This once-a-year meeting allows you to vote on decisions that drive the direction of the Association. For only £1 you can make a real impact. Click here for more information and application form.


For more information see our Customer Engagement Strategy below.